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Videophone....is more than telephone
Buyer's
market
Bluetooth
has reached another milestone, making it past the first
trials
in a recent test undertaken in a retail setting. During
the test, which
was undertaken in suburban Stockholm by Nordic retailer
ICA Ahold
in cooperation with Ericsson, participants could buy food,
check their
accounts and find out about current products and prices
using mobile
phones equipped with a combination of WAP and Bluetooth
technologies.
The
store in which the trial took place had been equipped with
Bluetooth
networking server that was connected to a cash register
server and a
payment processing system.
" The trial clearly demonstrated the opportuniteies
in using mobile
devices as payment instruments, with substantial
convenience for
people when shopping in our stores, " says Jan-Olof
Jarnesjo, manager
of IT infrastructure at ICA.
" It's vital that retailers participate and
contribute to consumer services
in the mobile world at an early state," says Jorgen
Wennberg, vice
president, ICA Ahold Bank Project. " As far as we're
concerned, the
key is finding user-friendly and valued solutions for
consumers and stores."
I-model phone
I-mode,
NTT DoComMo's groundbreaking mobile Internet service,
now has an Ericsson phone designed specifically for use
with the
service. The phone, dubbed " DoCoMo by Ericsson
ER209i "
works with the japanese digital PDC standard.
With billingual Japanese and English operation, the new
ER209i
phone provides users with e-mail, e-commerce, banking,
restaurant
data, maps, new, weather forecast, games, character
downloading,
internet access and other features included in i-mode
service.
I-mode currentry has over 15 million subscribers,according
to NTT
DoCoMo.
Pump up the pedals
This
little silver box looks like it only holds a sophisticated
headlamp
for better biking. But wait, there' s more. Inside, the
Electro Bike
Assist battery runs a DC motor, which pulls the tire belt
on your
bicycle and gives you up to a 10-miles per hour boost in
speed.
Packet
switchhing in La Paz
Bolivia's
number one digital mobile operator has just announced
the
introduction of Latin America's first GPRS network. Entel
Movil, a
partially owned subsidiary of Telecom Italia, has
contracted Ericsson
to provide a GSM/GPRS 1900MHz system, with the GSM system
set for commercial operation in December 2000 in the
cities of La Paz,
Santa Cruz an Cochabamba, The GRPS network is expected to
be
launched commercially in the second quarter 2001.
R380
goes global
The
R380, Ericsson's integrated mobile device that combines
mobile
phone and personal digital assistant functions, is now
available in
version that can be used globally. The R380 World can roam
in over
120 countries on five continents, and uses WAP to Provide
users
mobile Internet access. The phone also includes built-in
WAP security
and soft token authentication designed for secure banking
and tran-
sactions online. |
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The Alcatel OmniPCX 4400 dose all this, and it works any network - on campus,over
Gigabit
Ethernet or ATM; across the wide area, over an IP VPN, ISDN, ATM, frame relay,traditional digital
circuits, and traditional analog circuits, it can easily handle a campus with tens of thousands
of users.
It can easily handle a network with hundreds of locations.
 
And Alcatel's OmniPCX 4400 couples tightly with Alcatel's network switches and policy
routers.
you get the total technology you need to shift into IP telephony, including Qos
monitoring, and prioritization
for voice traffic. You can set up a virtual private voice/data network that gives you the features you
need,
with the security you want.
The Alcatel OmniPCX 4400 dose all this, and it provides a strong return on
investment. Its advanced
contact center capabilities make both customer service and telesales more effective, helping retain
existing customers and recuit new ones. It replaces the complexity of two
wiring systems for voice and
data with a single integrated system.
   
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FIRST |
EASY |
PREMIUM |
ADVANCED |
Alcatel 4048
Attendant console
The Alcatel attendant
console range
Attendants, who are more renowned for providing
a warm welcome, now play a crucial, proactive role
as the company's central contact point. They foster
a positive image of a customer-oriented company
with each incoming call, guiding new customers to
the appropriate department, prioritising calls and encouraging real business opportunities.
Our user-friendly consoles are adapted to the speccific needs of your attendants, giving
them the means to provide an unrivalled greeting |
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service Other applications on PC can
be associated
with the Alcatel 4048 ( e.g.directory, Alcatel 4812 ). |
Attendant console
Alcatel 4048
This terminal meets the demands of high traffic environment.
The Alcatel 4048 also provides a user friendly interface and ergonomic design.
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Alcatel
4048 Attendant
console |
The building
blocks
Transparent Covergence revolves around five building blocks addressing both user
and enterprise perspectives:
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The Electronic Workplace
- A multimedia
toolkit based on the PC, the telephone, and a
set of communication application, giving each
user power combined with ease of use.
Mobility
- Wireless systems for total on-site
and off-side flexbility,providing full access to
information for people on the move.
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Application - Handling all types of traffic
( voice, data, fax, and video ) and offering
cuttomers interactive, multimedia access
to the enterprise.
Networking
- Based on IP and other data
technologies,enabling the coexistence of
many types of applications web-based
information system,telephony,data transmis -
sion, and many others. |
Network Services - To optimize operational costs and provide consolidated
network management,security, quality of service, and guaranteed bandwidth.
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E-commerce made easy
The internet is exploding in importance as a vehicle for distributing and promoting products
and services.
But Web browsing is still an unpredictable way to turn casual Web visits into real sales.
The Alcatel OmniPCX 4400 addresses that. It provide a variety of machanisms that allow Web
visitors
to communicate with the enterprise in ways that are comfortable
for them, such as call through, call back, text chat,
email, collaborative browsing.
The
Acatel OmniPCX 4400
allows you to set up multimedia contract center.
A full range of IP technology options
The Alcatel OmniPCX 4400 IP capabilities link your staff across the entire organization,
bet leave user habits
unchanged. It is now easy to use IP to support mission - critical
voice services at any of your organization's
locations. And we offer a broad range of IP connectivity options:
customized IP Reflexes phones
PCs with voice-over-IP
Alcatel phones with IP adapters
IP voice workgroup swithes
Alcatel OmniPCX 4400 packet voice networking offers
optimized bandwidth through an integrated compression
engine across all network types.
TECHNICAL SPECIFICATION
Software & Hardware capacities
ALCATEL 4400 R2
Extensions ( Physical+fictive )
5000
Trunks
1500
Trunks group
128
Operator consoles
20
Digital extensions
up to 4000
Hunting groups
40
Pick up groups
Unlimited
Classes of service :
Connection categories
32
Data connection categories
32
Transfer categories
32
Features categories
32
Public Network access categories
32
Barring areas
9
Software Technology
Chorus Mix micro kernel
SQL/CQL database
Unit system V Operating System
Technology
Distributed digital switch on each interface board.
PCM ( Pulse code modulation ) digital coding.
IPCM ( Internal PCM ) 4 IPCMs on each interface
board to give totally accessibility.
Type 1 link of 8 Mbit/sec ( 128 time slots of 64
Kbit/sec ) between every board slots on
he ACT
shelf to attain non-blocking communication.
Distributed power supply converter on every board.
Embeded Ethernet link in backplane.
System Control
Stored Programmed Control ( SPC )
Elcetronic Private Automatic Branch
Exchange ( EPABX )
Main CPU : 386,486,Pentium
Memory type : 12-32 MB dynamic RAM
( expandable to 64 MB )
back up by hard disk ( 2.1 GB )
3.5 inch. Disk drive for loading from and saving
onto diskett.
Reloading time : 4-5 minutes.
Traffic capacity
One Erlang per port
Microprocessors
CPU 32 bit microprocessors
Intel based CPU 386,486,Pentium
Power supply
WM1 Internal power supply unit : 110/220 Volts AC +/- 10% from main.
M2/M3 External power supply unit : 48 Volts DC +/- 10% supplied by a power unit
Memory/storage
256-512 kb EPROM
12-32 MB dynamic RAM ( expandable to 64 MB )
Floppy disk
Dialling
CCITT Q.23 multifrequency ( DTMF ) dialling.
Quick step push button
Dial pulse dialling from 7 to 22 PPS.
Break make ratio of 1.4 : 1 to 1.8 : 1
Loop Resistance
1800 Ohms. Maximum ( including telephone set )
Leakage Resistance
Greater than or equal to 20,000 Ohm
DC Supply Voltage
48 Volts DC nominal, acceptable range from
42 to 56 Volts. DC
Extension cable length
For digital extension - 800 m
( 0.5 mm. dia.twistpair cable )
For analogue ( decadic or DTMF )
extension 1800 OHMS max.
Environmental requirements
Temperature : 5 C to 45 C
Maximum gradient : 10 C/hour
Realtive humidity : 8 to 80%
Maximum gradient : 15% / hour
Cross Talk Attenuation
65 db. ( 1 KHz )
V 24 interfaces ( RS - 232 )
Four on CPU board, and twelve on IO2/SPB
( optional board )
Digital phones 4012/4034
Operator consoles 4048
Operator station 4034
Terminal adaptor |
Power - fail operation
8 hours operation by back up battery
Optional drop back relay set to transfer trunks to
some extensions.
Digital network
ABC-F / QSIG
PCM link ( automatic tie - lines ) DTMF Q23,R2
E1 fractional links ( G704/G703 interface )
Hardware modularity
BRA
8 ( 2B+D ) or 3 ( 2B+D )
BPRA2/PRA2 1 ( 30B+D )+3( 2B+D )/1( 30B+D )
PCM
30 channel
Analog trunks
8
Analog tie line
6
Digital extension
16/32
Analog extension
12/24
ISDN connectivity
Primary rate access ( PRA )
Basic rate access ( BRA )
Numbering Plan
Digits per local Nb
1 to 8 characters
These characters can be digits ( 0 to 9 ) forall sets,*,#
and A, B, C and D for DTMF and digital set.
Digits per external Nb
20
4035/4048 Attendant Station
Ergonomic design.
Simple to operate.
Alphanumeric display with softkeys for specific
attendant functions.
Predefined function keys.
Programmable keys associated to status icon.
Canbe used for system administration, trunk group
supervision, diagonostic and maintenance.
Up to 1000 m.
Up to 20 consoles.
Without external power supply.
System Maintenance
Buit - in self diagnostic.
Extensive software support or diagnostic,
administration, and maintenance.
Diagnostic, administration, and maintenance
supported by " dialogue technique " using
CCITT man machin language.
On site or remote maintenance.
Trunk Interface
Analog loop start/disconnect DTMF or dial pulse
signalling.
Off Hook D.C. Resistance < 300 Ohms.
DIgital PCM 2.048 Mbit/sec with DID facility.
according to CCITT G. 732
Primary PCM Equipment operates.at 2.048 Mbits/s
according to CCITT G.732
Digital line signalling code following CCITT Q.421
Integrated line reversal, 50 Hz. 12 KHz. and 16 KHz.
metering detector.
Minimum current to public Exchange 14 m A. metering
detector.
Dial pulse in the range of 7 - 22 PPS.
with the break to make ratio of 1.4 : 1 to 1.8 : 1
DTMF generation according to CCITT Q.23
Ring detection 25 or 50 Hz. 65 to 100 VAC. 1 sec.
ON, 2 sec. OFF period.
ISDN PRA ( 30B + D )
ISDN BRA ( 2B + D )
Subscriber interface
Standard telephone set , dial pulse or DTMF.
Dial pulse detector 7 to 22 PPS. Brake make ratio of
1.4 to 1.8/1
DTMF detection according to CCITT Q.23
Digital telephone set ( Cable length = 1,200 m.
maximum )
Digital feature subset.
Data terminal ( CCITT V.24 or V.28 )
Tie Line Interface
Analog loop start/disconnect.
2W or 4W E&M signalling.
Digital PCM 2.048 Mbit/sec.
Tandem swithching or transit are designed by
software.
Close numbering and centralized operator can be
programmed by software.
Voice Guide
It is possible to configure voice announcement instead of the above mentioned tone
such as " Please commence dialing " instead of dial tone etc. by Voice prompter card.
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Technology
Digital business communication system.
Non blocking switch.
Star configulation.
Mixed extensions : wired and wireless |
Modular
design
Applications
Standard
slots.
Voice Processing System :
Model S
:
6
slot.
Alcatel 4610 IVPS ( Integrated Voice
Model M
: 10
slot.
Processing System ).
Model L
:
20
slot.
Alcatel 4620.
Interface boards
:
Call accounting system :
DLC4, DLC8 : 4 or 8 Alcatel Reflex
terminals.
Alcatel 4715 / 4715
AX.
SLC4, SLC8 : 4 or 8 analogue
terminals.
Computer telephony Integration :
DCM4 : up to 4 radio base
stations.
TAPI applications.
SOTO4, SOTO8 : 4 or 8 SO and/or TO Basic Rate
Accesses ( BRA ).
T2 : Primary Rate Acess ( PRA ).
TLC2, TLC4 : 2 or 4 analogue trunk
lines.
ATL4 : 4 analogue tie-lines.
TECHNICAL
SPECIFICATION
AlCATEL 4200 R3
Extension
128
Trunks 36
Operator consoles 8
Digital extensions 80
( *for Release 3.1 can supporting to feature Trunk
to Trunk, External Forwarding and Substitution )
Technology
PCM ( Pulse code modulation ) digital coding.
CCITT and CEPT standard A law encoding
Fully digital switching ( non-Blocking )
Digital TDM ( Time Division Multiplexing )
System Control
Stored Programmed Control ( SPC )
Electronic Private Automatic Branch Exchange
( EPABX )
Main CPU : 68HC001
Memory type : 1MB dynamic RAM expandable to
4 MB
Traffic capacity
0.2-0.4 Erlang per port
Power Supply
AC power supply unit : 230 Volts AC +/- 10%, 50Hz
External Power supply unit : 12 Volts DC batteries
30-60 AH
Power consumption 82 - 192 W
Dialling
CCITT Q.23 multifrequency ( DTMF ) dialling.
Quick step push button
Dial pulse dialling from 7 to 22 PPS.
Break make ratio of 1.4 : 1 to 1.8 : 1
Loop Resistance
1500 Ohms. Maximum ( including telephone set )
Extension cable length
For digital extension -800 m
( 0.5 mm.dia.twist pair cable )
For analogue ( decadic or DTMF ) extension 1500 OHMS max.
Environmental requirements
Temperature : 0 C to 45 C
Maximum gradient : 5 C/ hour
Relative humidity : 10 to 80%
Maximum gradient : 10% / hour
Ventilation by air cooling without fan from the base through out the system.
Cross Talk Attenuation
65 dB. ( 1 KHz )
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System Maintenance
Built - in self diagnostic.
Extensive software support or diagnostic,
administration, and maintenance.
Diagnostic, administration, and maintenance
supported by " dialogue technique" using
CCITT man machine language.
On site or remote maintenance.
Trunk Inerface
Analog loop start/disconnect DTMF or dial pulse
signalling.
Off Hook D.C. Resistance < 300 Ohms.
Minimum current to Public Exchange 14 m A. metering
detector.
Dial pulse in the range of 7-22 PPS. with the break to
make ratio of 1.4 : 1 to 1.8 : 1
DTMF generation according to CCITT Q.23
Ring detection 25 or 50 Hz. 65 to 100 VAC. 1 sec. ON,
2 sec. OFF period.
ISDN PRA ( 30B + D )
ISDN BRA ( 2B + D )
Subscriber Interface
Standard telephone set , dial pulse or DTMF.
Dial pulse detector 7 to 22 PPS. Brake make ratio
of 1.4 to 1.8/1
DTMF generation according to CCITT Q.23
Digital telephone set
Digital feature subset.
Data terminal ( CCITT V.24 or V.28 )
Tie Line Interface
Analog loop start/disconnect.
Analog Tie line signaling.
Close numbering and centralized operator can be
programmed by software.
Voice Guide
It is possible to configure voice announcement and supply to hotel application
Application
Integrated Alcatel 4610 multifunction card 4 port and
2 port for Automated Attendant,Voicemail or Audio
Text
Integrated Hotel Software
Alcatel 4715 Billing system
Alcatel 4953 CTI with Screen Reflexes console. |
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Boost your own
productivity |
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with
a performing communications manager. |
Alcatel
PIMphony is
a Personal Communications Manager
that the two most widely used business tools - desktop
computers
and telephone assistant that managers daily phone
taks.
PIMphony combines a complete set of phone services that
are permanently available from your PC, whatever
application you may
be running.
Thanks to its extensive phone services, PIMphony also
helps you
make the most of Microsoft Outlook , one of the most
widely-used
Personal Information Manger ( PIM ) software. Microsoft
Outlook
acts as an all-in-one tool for managing critical personal
information
including e-mail, tasks, and contacts. Contact
databases provide
optimal services when they interact with a telephone
assistant -
and PIMphony is the only one you need. |
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PIMphony
improves your customer interactions and services, increases
personal productivity and optimizes your
Alcatel Office investments by adding a new dimension to phone
service.
Better manage information
to
improve your customer
and business contacts
For people who do most of their work on the phone, answering professionally is a key
competitive advantage. PIMphony integration with Microsoft Outlook contact management
software provides high performance storage and management for all your information
on clients, prospects or personal contacts, including phone conversations. using Calling
Line Identification ( CLI ) or Direct Dialling In ( DDI ), PIMphony automatically opens the
corresponding contact card, providing precious information to be as professional as your
contacts expect. Even before you pick-up the handset.
A step-by-step menu-driven procedure allows users to configure their own screen pop
actions for incoming and outgoing calls, based on possible events. Contact cards can thus
be created or updated online to cut down the time you spend looking for information or
historical data.
PIMphony has a Quick-dial feature called Dial By Name, based on the Microsoft Outlook
contact database. This interacts with PIMphony to avoid manual dialing and memorising
phone numbers. When several numbers exist, PIMphony displays a list of recorded phone
numbers.
Technical
Specifications
and functions
Telephone functions
Outgoing/incoming calls
Call pick-up
Enquiry calls
Call hold
Call transfer
Conferences
Call diversion
Call deflection
Dial by name
Call status
Call log
Direct call keys
Programmable speed dial keys
Redial
Multiline management ( up to 8 lines )
Drag and Drop or copy and dial from any Windows application
Microsoft Outlook Integration
Dial-by-name using Microsoft Outlook contact database
Screen popping of Outlook contact card
Screen pop setup wizard
Manual screen popping
Detailed Inbound and Outbound Call Log
Answered/unanswered calls
Incoming/ outgoing calls
Detailed call log : name - phone number - date & time - call duration
Call-back by double click
Programmable keys
15 programmable speed dial keys and short cuts :
Speed dial
Operator
Send DTMF digits
Call pick up
Group pick up
Forward immediate
Forward on busy
Forward cancel
Do Not disturb
Deflect/transfer
Hardware and software requirements
Alcatel Office system ( software release 3.1 or higher )
Alcatel Reflexes terminal ( Advanced, Premium, Easy, First )
PC Pentium 166 MHz or higher
HD : 20 Mb available
Ram : 48 Mb
CD-Rom Drive
Microsoft Windows 95/98/NT4.0
Microsoft Outlook 97/98
PIMphony pack content :
PIMphony
CD-ROM including 1 user licence
Serial cable DB9/DB9
Alcatel Office Plugware ( 4091 model )
Installation guide |
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If you
want to have more data, please contact us at Business Networks
Center
48/277 M.1
Ramkhamhaeng Rd., Sapansoong, Bangkok 10240 Thailand.
Tel. (+662) 729 - 5500 Fax. (+662)
729 - 5514
E-MAIL:
CHATCHAI@CKMIT.COM
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